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Safety Information

In order to get the most out of your candles, it is very important to adhere to this safety information. Lovely Lena Candles cannot accept responsibility for damages caused by improper use of our products.

Candles in jars/containers

Burn your candle for at least 2 hours or until the wax is melted all the way to the side of the tin/glass to promote an even burn. This is especially important on the first burn, also known as the 'memory burn.'

Do not burn a candle for more than 4 hours at a time. This can cause the container to overheat, crack and even explode. This happens to people more often than you think, even from candles by large reputable companies.

Trim the wick before EVERY burn, to between 0.5-1cm, to ensure that your candle is burning at a steady rate. The longer the wick, the faster and smokier the burn. A candle with a trimmed wick burnt for the appropriate time should not get soot around the jar.

Allow the candle to cool before relighting, and before trimming the wick.

Keep candles away from sunlight and heat sources - candles will lose their scent and may discolour when placed in direct sunlight. When burning candles together, place them apart to prevent uneven burning.

Keep the candle clean; you can wash soy candles gently in cool water - make sure it is air dry before lighting.

Do not leave your candles unattended, place them away from draft, children and pets and always place candles on a heat-resistant base and set on a level stable surface. Keep other objects away from the candle.

It is normal in soy wax for the shade to change in colour and develop a dusty looking layer overtime. It is also normal for soy candles to develop 'frosting' or reset with a bumpy surface - this is usually due to temperature changes in the room and will not effect the quality of your candle.

Candles can last a long time, however they are best when burned within a year of purchase.

Beeswax Candles

Always burn on a heat resistant surface, they are likely to run and spill so it's a good idea to put them on a ceramic coaster or even in a small bowl to catch the spills. When the wax has cooled you can pick it up and melt it down in a wax melter or simply dispose of it. 

Beeswax detoxifies the air so it is normal to see little specks of dirt etc floating in the wax pool.

Trim the wick to 5mm before each burn and light by keeping the flame close to the wax - it will not be able to burn properly without the wax fuelling the flame.

Pillar Candles

Tapers should always be burned in a suitable candle holder that holds it upright from the base of the candle. 

All pillar candles should be burned on a heat resistant surface, they are likely to run and spill so it's a good idea to put them on a ceramic coaster or even in a small bowl to catch the spills. When the wax has cooled you can pick it up and melt it down in a wax melter or simply dispose of it. 

Trim the wick to 5mm before each burn and light by keeping the flame close to the wax - it will not be able to burn properly without the wax fuelling the flame.